Setera OneCloud Softphone Premium Attendant

Setera OneCloud Softphone Premium Attendant is an Advanced Receptionist Console which is a user-friendly application designed for dedicated reception staff who receive and screen inbound calls:

Easily transfer calls–including being able to park or recall calls.
See if users are available to take a call.
Ability to camp calls for other users
See queued calls on their dedicated queue
Answer calls from the queue.
See users’ mobile numbers and email addresses to direct calls or messages.

Take a look at the course curriculum below and when you’re ready, click on a lesson to jump right in!