Welcome to your training
This course is designed for new staff to understand what Setera OneCloud is, recognising ideal customers and how it can be used for various vertical customer types.
Take a look at the course curriculum below and when you’re ready, click on a lesson to jump right in!
Course Content
Introduction
The Basics
Summary
Welcome To Setera
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What is VoIP?
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What is Setera’s OneCloud
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Why Setera OneCloud and why Setera
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Mitel 612d Getting to know your phone
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Mitel 6920 Getting to know your phone
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SeteraDesk Mobile App
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Softphone overview
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Call Handling – a reason for Setera’s solution?
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Busy Reception Solution
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Hotel Solutions
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Restaurant Solutions
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